A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"This is a great example - thank you for sharing it. I agree that determining the desired outcome (preferably measurable) and investigating the root cause and biggest impact intervention are required in the earliest stage of instructional…"
"Do you always get ROI? This discussion format will drill into three key factors driving ROI failure.
If you have a story now - share it! Where did you see a project, company, product or initiative fail to deliver its predicted…"