Global, collaborative, technology-based initiatives across the learning spectrum (Pre-K, K-12, Academic, Work, Personal, Military/Police)

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AR/VR/AI (Shaunda Paden)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Subhajit Basu Nov 13, 2019. 12 Replies

Course Careers (Troy Buckholdt)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Bill Crose Nov 11, 2019. 4 Replies

Phd in ID – (Matt Meador)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Bill Crose Nov 10, 2019. 6 Replies

Lead With Your Brain (Rob Jenkins)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Bill Crose Nov 10, 2019. 6 Replies

Sales Training Innovations (Bruce Kopkin)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Bruce Kopkin Nov 8, 2019. 6 Replies

Technology - Can We Keep Up (Paula Smith)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Paul Terlemezian Nov 7, 2019. 3 Replies

Segment 8(19) – BYOL Plus - Proof

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Erick Nov 5, 2019. 3 Replies

Innovations in Video (Rich Beaudrie)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Rich Beaudrie Nov 4, 2019. 1 Reply

Incentives (Michael Ruege)

Started by Paul Terlemezian in Georgia LEARNS 2019. Last reply by Michael Nov 4, 2019. 2 Replies

Open Conversation

Started by Paul Terlemezian in Georgia LEARNS 2019 Nov 3, 2019. 0 Replies

Blog Posts

What Are You Measuring?

Posted by Bill Crose on September 13, 2019 at 11:33am 0 Comments

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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Bill Crose
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  • Rochester, MI
  • United States
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Latest Activity

Bill Crose replied to Paul Terlemezian's discussion Segment 3(19) – Kirkpatrick - Thomas Spahr - Vice President of Talent Management and Development at The Home Depot
"Will Thalheimer says ROI does fit into Tier 8.  We're now discussing which tier performance assurance would fit. Performance assurance being a system that requires following step-by-step instructions without specific training or learning.…"
Nov 11, 2019
Bill Crose replied to Paul Terlemezian's discussion Segment 3(19) – Kirkpatrick - Thomas Spahr - Vice President of Talent Management and Development at The Home Depot
"I loved hearing what THD is doing. What I REALLY need from them though, is a way to reduce my trips to the store from 3+ to just 1. :-)      The mobile devices and learning options at THD are very nice, appear well-designed, and…"
Nov 11, 2019
Bill Crose replied to Paul Terlemezian's discussion AR/VR/AI (Shaunda Paden)
"Thanks, Subhajit! "
Nov 11, 2019
Bill Crose replied to Paul Terlemezian's discussion Course Careers (Troy Buckholdt)
"My wife is Director of Continuing Ed for a Michigan public University. Last night we had another conversation about how higher ed must change and I mentioned what you're doing. We reviewed & agreed Education is for distant future work,…"
Nov 11, 2019
Bill Crose replied to Paul Terlemezian's discussion Segment 2(19) – Accountable Learning Organization Adaptable Framework Workshop
"I'm currently stuck on the Culture piece. I know it's popular to warn performance improvement practitioners to mind organizational culture first and foremost, but "fitting" a culture suggests constraining growth to existing…"
Nov 10, 2019
Bill Crose replied to Paul Terlemezian's discussion Segment 10(19) – "Why We Don't Get ROI" - Stephanie Crowe - Vice President Human Resources at Ingenico Inc.
"Hi Stephanie! Thanks for doing this session. Rob Brinkerhoff was my grad school advisor, so this has always been an important topic for me. From my perspective, the biggest reasons organizations fail to deliver an ROI includes their lack of…"
Nov 10, 2019
Bill Crose replied to Paul Terlemezian's discussion Phd in ID – (Matt Meador)
"Hi Matt! It was nice meeting you in person at GL. We didn't get much time to talk there, but I went in with the experience of a learning organization as defined by Jeanne Meister (Corporate University) and am ready to help companies change from…"
Nov 10, 2019
Bill Crose replied to Paul Terlemezian's discussion Course Careers (Troy Buckholdt)
"Hi Troy, It was good to catch up with you. I have to be honest & say I didn't really see how we could be on the same page until our Thursday discussion. As it turns out, I agree with you that there are ways to start & advance a…"
Nov 10, 2019
Bill Crose replied to Paul Terlemezian's discussion Lead With Your Brain (Rob Jenkins)
"I loved this session and thank the millennials for chiming in! My thoughts about this.... People of a certain age and older learned by memorization mainly because that was their only learning option. Go back far enough in time and…"
Nov 10, 2019
Bill Crose replied to Paul Terlemezian's discussion AR/VR/AI (Shaunda Paden)
"Hi Shaunda! It was nice meeting you at GL. Thanks for leading this session.  What an interesting perspective you had to present; a VR implementation without a clear need. You did a fantastic job!  As briefly noted in your session, the…"
Nov 10, 2019
Stephanie Crowe liked Bill Crose's blog post What Are You Measuring?
Nov 8, 2019
Bill Crose commented on Paul Terlemezian's page Georgia LEARNS 2019
"I'm looking forward to this event, meeting some new people, reconnecting with others, and just getting back to Atlanta again this week. Because I greatly prefer relaxing with interesting professionals than sitting alone in a hotel room, please…"
Nov 4, 2019
Bill Crose replied to Paul Terlemezian's discussion Wearables (Bill Crose)
"The (blasphemous) premise of this session: Industries worldwide have great opportunities to improve their products and services, therefore profits, by CUTTING TRAINING & professional development at executive, management, and producer levels,…"
Nov 1, 2019
Bill Crose posted a blog post

What Are You Measuring?

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity. We…See More
Sep 13, 2019
Bill Crose commented on Paul Terlemezian's page Georgia LEARNS 2019
"One more IoT comment. LOL! This one regarding proof.  When you capture performance data at process step granularity and can sort it by date, you can then sort performance before an intervention (process, management, equipment...change,…"
Jul 28, 2019
Bill Crose commented on Paul Terlemezian's page Georgia LEARNS 2019
"The top line of the KT Model is the decision to be made, then "must haves", nice to haves, weightings, scoring, & probability/seriousness. The premise of continuous improvement is that you're always asking how performance,…"
Jul 28, 2019

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What Are You Measuring?

Posted on September 13, 2019 at 11:33am 0 Comments

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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