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A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"Hello all! I would love to know how the "shift to online" has changed your business model, if at all? Have you found it necessary to "trim fat" from your business model? If so, has this benefited your business? I'm…"
"I'm very excited for this panel, and I'm looking forward to being a sponge! Covid-19 has drastically changed consumer behaviors and customer care across all industries. However, I'm mostly interested in businesses that are new to the…"
"I'm very conflicted by this question, because on one hand, I believe in authentic branding and marketing. On the other hand, some of the organizations that profit from fear/anger are organizations that we need. For example, news outlets could…"
"This is such a great question, Andrew! I'm hoping to learn more about this topic as well. My initial reaction is that provocative marketing can play a positive role in how orgs add value. If executed with positive intention, I believe…"