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A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"I think this is a particularly useful theme as our industry has been profoundly disrupted. There are two key things strike me about this theme: 1. Ideas are the source of all forms of innovation and invention; and 2. In order to generate value,…"
Thanks for moderating this panel discussion. I have a slightly different take on your great question: what is continuous incremental improvement? Is this even possible? What would it be like to continuously add value to an…"