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AR/VR/AI (Shaunda Paden)

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Course Careers (Troy Buckholdt)

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Phd in ID – (Matt Meador)

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Lead With Your Brain (Rob Jenkins)

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Technology - Can We Keep Up (Paula Smith)

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Segment 8(19) – BYOL Plus - Proof

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Innovations in Video (Rich Beaudrie)

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What Are You Measuring?

Posted by Bill Crose on September 13, 2019 at 11:33am 0 Comments

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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Segment 9 (2020) Business Model - Thursday, November 12 - 10:00 to 11:00 AM Eastern USA

Overview: Success may obscure flaws in business models. Problems may be aggravated by business models that allow for these flaws to remain hidden when success is no longer providing "cover." What flaws in your business model have been revealed and remedied? Where are you open to suggestions for remedies?

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Hello all! I would love to know how the "shift to online" has changed your business model, if at all? Have you found it necessary to "trim fat" from your business model? If so, has this benefited your business? I'm particularly curious to know if offering fewer products/services can lead to more business.

Moving online with this conference has saved money for Georgia LEARNS related to providing food, name badges, handouts and facilities. While this "fat" was trimmed it also saved time for Georgia LEARNS and those who participate. At the same time I began to wonder - since it will be easier to attend - might it also be easier to leave? While it might be less expensive to offer and to attend - how might it be "different expensive" to create more value for others?

While fewer products might or might not lead to more business - I prefer a different question. Would offering less value lead to more business?

A restaurant that charges a premium for its capabilities (including service, ambiance, and prestige) might have offered curb-side pickup for the same (or lower) price. Did this lead to more business? Will this be sustainable?

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