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A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"We voluntarily trust all of the time. Every time we get in a car, we agree to trust and to be trustworthy. Think about a roundabout or a 4 Way Stop or a two lane road.. For the most part, others and trustworthy and so do we. But we also don't…"