A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
David - welcome to this online community - and thank you for the business leverage, friendship, mentorship, introductions and just plain common sense - that has created more value than can be measured.
The similarity between EGL and GL just struck me for the first time as I wrote this. Perhaps the symbolism is that those who really know GL are so aware of the impact of "E" - that it "goes without saying!"
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