A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"Sales people by nature are confident folks. They have to be to take so much rejection. Most would agree that honing of their skills is always good. Its just that traditional training. AKA death by PowerPoint, doesn't help them…"
"Sales training sure has changed over the years. I started with flip charts and El-Markos, and VHS recordings. Training was just sit there and do as I say. Not very effective.
What do you see as the biggest challenges today? And…"