A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"I love this theme. I tend to throw things out there and see what happens. Some fall flat, some soar. I wonder if there is a methodology to determine beforehand what will work and what will not? It will be an interesting discussion!"
"Great point! Yes, there is some good research on how we create our own reality. The point is that with good emotional self-awareness and good emotional management and empathy, there is a realization that other folks don't view the…"
"1. I have learned to trust the process and not try to "convince" them of anything. Everyone will get what they need at the time out of the process. And that's what I ask them to do: trust the process. If…"
"I have been teaching emotional intelligence for over 20 years and have developed an emotional self-awareness pre-reading and self-study guide which I am happy to share (attached). Ultimately, it is each person's responsibility to develop…"