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What Are You Measuring?

Posted by Bill Crose on September 13, 2019 at 11:33am 0 Comments

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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The future of work is chaos | Claire Burge | TEDxAthens

If we want to unleash human potential, we need to accelerate it by creatively harnessing chaos. A practical example of this is a playground: kids are playful...

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Comment by Paul Terlemezian on September 4, 2017 at 1:51pm

I learned:

  1. Approach to dealing with chaos is not defined
  2. Everyone is involved in the process
  3. Each person is responsible for their behavior (vs.management being responsible)
  4. The anchor (boundary) is your task vs.externally provided documentation
  5. Result - more than twice the adoption

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