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What Are You Measuring?

Posted by Bill Crose on September 13, 2019 at 11:33am 0 Comments

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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"Be thou the rainbow over the storms of life!

The evening beam that smiles the clouds away,

and tints to-morrow with prophetic ray" Lord Byron, The Bride of Abydos

"Twenty-one years have passed in a blur" - how is that many interminable moments - add up to a blur? What will be left from each of us -when we are not here to "assure" that things get done "right?"

"Beverly Jenkins"

"A neighborhood where City of Refuge no longer needs a guard booth and its own eight-foot fence,..."

"...more of the same thing..."

"Any sense of 'them' has been replaced with 'us.'" - lead, follow or get out of the way?

"I'll let you know how it goes."

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