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What Are You Measuring?

Posted by Bill Crose on September 13, 2019 at 11:33am 0 Comments

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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"The race is not always to the swift, but to those who keep on moving." - Ecclesiastes 9:11

"Cecil Deel"

"Many start strong but few finish well" - especially if the finish line is never quite in sight - or keeps moving.

Too often, we define success by the outcomes that others decide are important" - By allowing the person we are trying to help define success - we are assured that 100% of their time will be used to either advance or hinder or adapt the success they defined - until they run out of time - and then perhaps what they accomplished may help others - which might have been the desired outcome. Our role becomes one to adapt rather than one to judge.

"I hadn't failed at all - I just wasn't finished yet" - Many years ago I read that often we judge others by their outcomes and ourselves by our intentions. Alignment is an important part of this work - integrity is an essential component of alignment - how do we determine our integrity?

"Transformation requires an eternal outlook" - "How do I do good better today than I did yesterday?" - "Then you only have to be willing to walk together, as long as it takes."

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