Global, collaborative, technology-based initiatives across the learning spectrum (Pre-K, K-12, Academic, Work, Personal, Military/Police)
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GLN 2025 - Brenau Gen Z Communication Live
Started by Paul Terlemezian in Georgia LEARNS 2025 Nov 3, 2025. 0 Replies 0 Likes
This event will be the fourth time that the Georgia LEARNS Community has learned with Professor Anna Deeb's SP108W Fundamentals of Speech Class within the Women's College at Brenau University.We will observe the students as they engage in a…Continue
GLN 2025 - Higher Score Strategies and Georgia LEARNS Now - SomethingAbout
Started by Paul Terlemezian in Georgia LEARNS 2025 Oct 27, 2025. 0 Replies 0 Likes
A concept documented in "Good to Great" by Jim Collins offered that greatness was achieved in many instances where leaders decided "who would be on the bus and then let those on the bus decide where the bus would go." The purpose of the GLN…Continue
GLN 2025 - E5T5 - CuriousAbout
Started by Paul Terlemezian in Georgia LEARNS 2025 Oct 16, 2025. 0 Replies 0 Likes
The format and outcome of a CuriousAbout is designed to allow for the discovery and application of curiosity to accelerate successful business outcomes.The E5T5 (Each Five Teach Five) Concept was adapted from the Each One Teach One concept by the…Continue
GLN 2025 - Online Courses - CuriousAbout
Started by Paul Terlemezian in Georgia LEARNS 2025. Last reply by Brent Darnell Oct 17, 2025. 1 Reply 0 Likes
The format and outcome of a CuriousAbout is designed to allow for the discovery and application of curiosity to accelerate successful business outcomes.There is an ongoing effort to invest in creating online courses. At the same time, it has become…Continue
GLN 2025 - Emotional Intelligence - TeachAbout
Started by Paul Terlemezian in Georgia LEARNS 2025. Last reply by Paul Terlemezian Oct 16, 2025. 1 Reply 0 Likes
Session Leader: Brent DarnellBrent Darnell is undoubtedly a transformative figure in the construction industry, pioneering the integration of emotional…Continue
GLN 2025 - Embracing Uncertainty as Fuel for Growth - TeachAbout
Started by Paul Terlemezian in Georgia LEARNS 2025 Oct 14, 2025. 0 Replies 0 Likes
Session Leader: Sherry HeylEmbracing Uncertainty as a Catalyst for GrowthIn times of rapid change, uncertainty often feels uncomfortable or even threatening. Yet,…Continue
GLN 2025 - Debate for Discovery: Finding Better Answers Together - TeachAbout
Started by Paul Terlemezian in Georgia LEARNS 2025 Oct 14, 2025. 0 Replies 0 Likes
Session Leader: Sherry HeylDebate for Discovery: Finding Better Answers TogetherA Not So Simple Politics x Amplified Concepts WorkshopIn a world where every…Continue
GLN 2025 - Flow - CuriousAbout
Started by Paul Terlemezian in Georgia LEARNS 2025. Last reply by Judith Lee Glick-Smith Oct 28, 2025. 2 Replies 0 Likes
The format and outcome of a CuriousAbout is designed to allow for the discovery and application of curiosity to accelerate successful business outcomes.Our guest will be …Continue
GLN 2025 - "10 Days Later" - ChatAbout
Started by Paul Terlemezian in Georgia LEARNS 2025. Last reply by Paul Terlemezian Oct 20, 2025. 2 Replies 0 Likes
Session Leaders: ChatGPTPaul TerlemezianZoom Details…Continue
GLN 2025 - Building Community Now - TeachAbout
Started by Paul Terlemezian in Georgia LEARNS 2025. Last reply by Judith Lee Glick-Smith Oct 30, 2025. 2 Replies 1 Like
Session Leader: Judith Glick-Smith, Ph.D.In the face of an loneliness epidemic, extreme polarization, and unbridled anger on social media, what options do we have to Build Community Now?What…Continue
Blog Posts
What Are You Measuring?
Posted by Bill Crose on September 13, 2019 at 11:33am 1 Comment 1 Like
A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
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GLN TeachAbout - Customer Centricity - Mary Ritz - March 9, 2022
Expert: Mary Ritz
Format:
Four - 10 Minute Segments
- Facilitated conversation amongst LEARNERS (panelists) on the topic
- in the presence of an expert
- who is muted and off-camera
- Expert presentation
- Facilitated conversation amongst LEARNERS on the Presentation
- agree on questions to ask the expert
- who is again muted and off-camera
- Facilitated conversation including the expert
- who may or may not choose to answer the questions
- who may pose questions of their own!
Topic: Georgia LEARNS TeachAbout - Customer Centricity - Mary Ritz
Time: Mar 9, 2022 11:00 AM Eastern Time (US and Canada)
Join Zoom Meeting
https://us02web.zoom.us/j/85729170119?pwd=cm9MVXE2blZCRk1udU90Vk4zM...
Meeting ID: 857 2917 0119
Passcode: 392968
One tap mobile
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Replies to This Discussion
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Permalink Reply by Paul Terlemezian on
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Wouldn't every business claim to be customer-centric?
What other choices are there?
- Employee
- Owner
- Community
- Cause
Is there only one centricity per entity?
Is there a hierarchy of centricities?
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Permalink Reply by Henry E. Liebling on
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Paul and everyone,
For me, this TeachAbout was like the greatest 2-course dinner. First, we had overwhelmingly tasty appetizers and a meal provided by "us." Then, Mary served us the most delicious meal and the finest wine.
Memorable. Henry Liebling.
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Henry - terrific analogy!
You are one of the chefs!
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