A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"Culture is built on consistent day to day action and inaction.
Organizations need to to develop core behaviors that are simple, clear and few derived from their values. These need to be taught, not just by traditional educational training, but by…"
"The issues that concern me are:
1]when to change a core product moderately or decide when a well known and successful product must be extensively re-done;. 2] in the case of a major product change how do you keep the DNA of the…"