A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
I'm looking forward to learning from each of you during our "Incremental Improvement" secession next week.
Just thought it would be nice to kick thigs off for the weekend with a question that's been…"