A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"For leaders, clarity of one’s own individual purpose and the understanding of one’s organization’s purpose are requirements. With these in alignment, an environment of empowerment and opportunity is created that catalyzes…"
"Leaders need to widen their lenses to avoid taking the bait, being distracted by the criticism, and missing the cues. As tempting as it may be to spend time defending, leaders need to shift to a perspective with priorities and continual realignment…"
"True leadership is defined not by how you act when everything is going your way, rather it’s how you react when everything isn’t. I’ve learned when a leader engages in the small things (encouragement, inspiration, respect, and…"