A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…
"I'd be interested to know if the study was utilizing Leader as a synonym for Authority. It's no surprise to me that respondents have little trust in the distant big wigs of business and government. Leadership is much more…"
"And what measures do we trust? When we look at frameworks (e.g. a security standard such as PCI DSS) or legal requirements (e.g. HIPAA), can we trust that they have enough rigor? And perhaps more importantly, are organizations that achieve…"
"Within my own organization, we operate from six Core Values. "Trust" is one of them. We define it as "Fostering a Partnership with Integrity." Trust doesn't just happen. It is built, like a platform. It is built through…"