Evaluating off-the-shelf online learning

[Jamie Mulkey]

There are numerous online training and educational tools on the market for a myriad of topics. How do you know you are choosing the right one? Are there evaluation tools you use to evaluate this training?  Are you likely to purchase training that has a credential associated with it? What deterrents will make you less likely to continue to use pre-packaged training? Are you likely to have the content producers customize the training? Do you conduct an ROI on purchased training?