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Segment 10 (2021) - The Role of Management

Started by Paul Terlemezian in Georgia LEARNS 2021. Last reply by Paul Terlemezian 12 hours ago. 4 Replies

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Started by Paul Terlemezian in Georgia LEARNS 2021 Sep 6. 0 Replies

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What Are You Measuring?

Posted by Bill Crose on September 13, 2019 at 11:33am 0 Comments

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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Management might justifiably be an obstacle or an accelerator to your idea. With insight from The Daily Drucker (November 12) might we learn about "The Work of the Manager?

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 Is "Management" a real job? 

From the challenger's corner...

Enjoyable article - relevant and humorous - thank you. Do you think the issue is new? If so what caused it? If not - how long have we been dealing with it - and why have we been unable to fix it?

Old issue - I believe/speculate that it stems from a fundamental misunderstanding of the role of managers.  Let's go back to your original post from the Daily Drucker:

"Drucker asserts that these are the roles of the manager:

  1. Set Objectives
  2. Organize
  3. Motivate and Communicate
  4. Measure
  5. Develop People

Contrast these functions with the description from Ted Bauer.  Is what he describes consistent with Drucker's definition?  

Kouses and Posner in "The Leadership Challenge" describe leadership and management as two different concepts:  Managers handle things.  Leaders see the future and lead their teams to that future, hopefully, better, set of circumstances.  In businesses, this future includes new capabilities or new capacities for existing capabilities.  

Drucker's definition effectively combines both the leadership (future vision) and the managerial (organizing and following up and following through on past commitments).  

Thanks Walt - terrific answer. It is critical to help ourselves and others apply what you have brought attention to.

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