Desired outcomes/objectives for the panel on Co-Operative Selling:
These people have been invited to on this panel:
Deb Barnard www.linkedin.com/pub/deb-barnard/0/689/4b6
Doug Barnes www.linkedin.com/pub/douglas-barnes/9/217/9a2
Steve Cory www.linkedin.com/in/coryswa
Troy Gautier www.linkedin.com/in/troygautier
Michael Kuntz www.linkedin.com/in/michaelkuntz
Terry Loe www.linkedin.com/pub/terry-loe/9/694/ba6
Michael Woodard www.linkedin.com/pub/michael-woodard-m-a/3/ba0/334
Paul Terlemezian
Traditional selling was all about convincing the prospect to buy. We were taught to ignore the customer the first three times they said “no.” In the 1980’s – SPIN Selling was introduced and we were encouraged to be consultative. We were taught to ask questions about our prospect’s problems, implications and need. Too often the intent was still to convince. We were the convincing “wolf” in a consultant’s “sheep-like” clothing.
In 2005, Marc Miller asserted that “Selling is Dead” and Neil Rackham agreed. We were to collaborate with our prospect. We learned that the buyer needed us to be “working” for their best interests – almost as if we were working for them – not our actual employer.
Earlier than this however, Peter Drucker had asserted that in fact selling in the 21st century would be akin to Federations. In a sense we would need to Co-Operate with other providers to maintain competitive advantage.
The words partner and collaborate are used casually in selling situations. Oftentimes they refer to the tactical tasks performed during the selling or buying process. When I think of Collaboration (capital C) between two or more entities I think of areas that result in the Co-Operation (strategic and intentional collaboration/partnering) where in addition to selling together – the entities entwine their marketing, product development, operations and finance strategies.
Where do you think “Selling is headed?”
Nov 19, 2012