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What Are You Measuring?

Posted by Bill Crose on September 13, 2019 at 11:33am 1 Comment

A lifetime ago, my training department colleagues and I were satisfied with training data. We cranked out the requested ILT programs plus the "flavor of the year" content, we kept a busy training schedule, and made sure the coffee was always the right temperature. When accused of not delivering effective training because the learners didn't perform as they were trained, we took refuge in our management support role and not ultimately responsible or accountable for LEARNING or productivity.…

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Stephanie Crowe
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  • Roswell, GA
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Latest Activity

Stephanie Crowe replied to Paul Terlemezian's discussion GLN TeachAbout - The ROI of Learning - David Rudd - May 10, 2022
"How do we, as learning leaders, ensure we are looking at CAUSATION in learning interventions - by topics, objectives, and mode - rather than CORRELATION?"
May 9
Stephanie Crowe replied to Paul Terlemezian's discussion GLN TeachAbout - The ROI of Learning - David Rudd - May 10, 2022
"What is the conversation that needs to occur with the business owner of the impacted measure, in advance of the learning intervention, to get buy-in? I've never had a business leader say that learning is not needed or not important.  But…"
May 9
Stephanie Crowe commented on Paul Terlemezian's page Georgia LEARNS 2021
"I think it's important to consider that an idea can have positive and negative results in how it's applied.  We have moral and ethical responsibility to "use our powers for good" in the spreading of ideas... BRIGHT…"
Feb 16, 2021
Stephanie Crowe replied to Paul Terlemezian's discussion Segment 19 (2020) Ethics - Friday, November 13, 1:00 to 2:00 PM Eastern USA
"What is ethical learning?  Learning has the opportunity to influence, and deeply change behaviors, and in some cases, beliefs.  And all instruction has ethical context whether it is transparent or not - the context that the designer and…"
Nov 11, 2020
Stephanie Crowe liked Bill Crose's blog post What Are You Measuring?
Nov 8, 2019
Stephanie Crowe replied to Paul Terlemezian's discussion Segment 10(19) – "Why We Don't Get ROI" - Stephanie Crowe - Vice President Human Resources at Ingenico Inc.
"Here is the "1-Pager" from this session, which we built on-the-fly to apply this ROI Diagnostic to Lutzie43, using the Resource of Wearables!"
Nov 8, 2019
Stephanie Crowe replied to Paul Terlemezian's discussion Segment 10(19) – "Why We Don't Get ROI" - Stephanie Crowe - Vice President Human Resources at Ingenico Inc.
"This is a great example - thank you for sharing it.  I agree that determining the desired outcome (preferably measurable) and investigating the root cause and biggest impact intervention are required in the earliest stage of instructional…"
Nov 8, 2019
Stephanie Crowe replied to Paul Terlemezian's discussion Segment 10(19) – "Why We Don't Get ROI" - Stephanie Crowe - Vice President Human Resources at Ingenico Inc.
"Do you always get ROI?  This discussion format will drill into three key factors driving ROI failure. If you have a story now - share it!  Where did you see a project, company, product or initiative fail to deliver its predicted…"
Nov 7, 2019

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