Update - May 30, 2022:
Dave's TeachAbout on May 10, 2022 resulted in the reopening of the Corporate L& D Affinity Group and renaming it as the "ROI of Learning" Affinity Group.
As an Affinity Group we use the "LearnAbout" format:
Affinity Group Sessions:
Expert: David Rudd
Four - 10 Minute Segments
Topic: GLN TeachAbout - David Rudd - ROI of Learning
Time: May 10, 2022 12:00 PM Eastern Time (US and Canada)
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Meeting ID: 839 6556 3423
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Meeting ID: 839 6556 3423
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Regarding ROI specifically and challenging matters generally:
What is the conversation that needs to occur with the business owner of the impacted measure, in advance of the learning intervention, to get buy-in?
I've never had a business leader say that learning is not needed or not important. But 'learning' is such a general term - they don't differentiate the impact of the style of how learning occurs. Can we use standards in our industry on the speed of the impact of styles? Surely, knowledge sharing over time is slower than intensive performance-based experiential learning - but how many times more?
Fascinating - standards on the speed of impact of styles!
Fear can accelerate response. Is it the desired response? Is it sustainable?
I wonder about the impact of accountability?
How do we, as learning leaders, ensure we are looking at CAUSATION in learning interventions - by topics, objectives, and mode - rather than CORRELATION?
Perhaps in the past we only had correlation? Now with technology and mobility I believe that causation is readily available. Are we prepared for the consequences?
If we shift our mindset, will we need new tools - and if so - how will we acquire the skills?
Thanks to all that attended today's session! As I stated during the TeachAbout, I would be happy to further discuss ROI with anyone interested. Please contact me at firstname.lastname@example.org.
Here's the presentation from the session.
Dave - thank you for leading this session - your expertise is welcome and beneficial. The 12 Guiding Principles were particularly beneficial! We are eager to continue to learn with you!
Hi group members,
Thank you Paul, Dave, Katie, and Lisa. I feel like I have learned so much during and since Dave Rudd's presentation. In college I learned about cost-benefit analysis and in later years, I have worked on projects to increase revenue or company image and decrease expense or time to proficiency.
Recently, I was thinking about the ROI of:
Last week, I was thinking about a salesperson who came to one of my classes. He was a high-performer. He said, "Just give me a short document and a few PPT slides and I will go sell." I wanted him to stay in the class, but he did not. And yep, he outsold everyone else.
Today, I took a long walk. Glorious day. I kept thinking about ROI and even the ROI of my walk.
A bit of a ramble, but now it is written.
Some things are worth doing - just because...
As I apply my "jaded" mindset regarding ROI to the "ROI of Learning" - I am curious about 4 aspects of "learning" from the perspective of the learner.
Paul, these are all very good, thank you.
I might add:
Thank you Henry.
How might we distinguish job/company returns and career/personal returns and then discover a way to assure that they reinforce each other - in the short term and long term?